Martz Group Return To Service

Martz services are available to all travelers, we are still operating a modified schedule from main terminals only. Please visit https://martztrailways.com/schedules/ to view the most up to date schedule. 

To protect customers and staff, Martz Group is implementing the following practices:

  • All coaches will be deep cleaned several times a day, prior to and after each trip. All coaches will be sanitized with a disinfecting “fog” machine during this process.
  • Customers and drivers are provided with hand sanitizer upon entering and exiting the coach. Hand sanitizer is also available on board the coach.
  • As of 6.24.20 up to 75% of seating capacity is available per schedule to meet customer demand. Passengers must wear face mask at all times during the trip.
  • To report a fellow rider not wearing a mask visit martztrailways.com, CONTACT page, select OPERATIONS, include the schedule number or the departure location and time and if possible the seat number.
  • Drivers must wear face mask during customer interactions (boarding). Drivers are not required to wear a face mask while driving. Seats 1, 2, 3 and 4 are unavailable to provide 6’ distance for everyone’s safety.
  • All employees will have their temperatures taken at the beginning of each day; drivers’ temperatures will be taken before each trip. Martz Group employees who experience high temperatures will be sent home.
  • Online and mobile ticketing is preferred, commuter tickets are sold as a commuter pass.

    For customer service inquiries, please call (570) 821-3838.

“Martz Group has received national attention for its early adoption and use of electrostatic disinfecting sprayers in their cleaning process. In addition, Martz Group has worked with Motor Coach Industries, the Des Plaines, IL-based manufacturer of its coach fleet, to develop an innovative, enhanced air filtration system that utilizes ultraviolet light to reduce viruses, bacteria and mold by up to 99.9% in the air and on the HVAC coil. This technology, which Martz plans to install on its buses, will also assist in building ridership confidence as service returns. “Martz has been a leader in motorcoach and transportation innovation for over a century,” Mr. Scott Henry said. “We’re excited to work with our friends at MCI to find innovative and creative solutions for our customers.”

MCI and its sister company, NFI Parts, collaborators on the added air filtration technology, are proud of their longstanding relationship with Martz, one of the leading operators in the motor coach and transportation industries. “Longtime partnerships and collaboration with companies like Martz helps keep MCI and our customers on the leading edge of developments and ensures motorcoach transportation remains among the safest modes of transportation,” said Brent Maitland, MCI vice president of marketing, product planning and pre-owned coaches.

Social Distancing and Safety Measures to Resume Operations

  • Online Ticket Purchases For A No-Contact Interaction

  • Face Masks/Coverings

  • Driver Health and Protection

    • All Martz employees, including drivers, will be temperature screened at the start of each day. Any employee with a temperature over 100.4 will be asked to go home.
    • All drivers will be provided an FDA-approved surgical mask which must be worn during interactions customers (boarding).
  • Practice Social Distance In Terminals

    • When arriving at one of our terminals, we ask all customers to practice social distancing.
    • Markers have been placed every 6 feet to help customers remain a safe distance while boarding the coach. Please follow Porter directions.
    • Masks will be required for all customers entering our terminals.
  • Hand Sanitizer Stations

    • Hand sanitizer stations will be made available for all customers as they board the coach.
    • Trash receptacles will also be available for customers to discard any garbage they might have before boarding the coach.
  • Mid-Day Cleaning

    • In addition to our daily deep clean, all coaches will be sanitized after each run during the day with a disinfecting fog machine.
    • Drivers and porters will be equipped with cleaning products to clean the bus during runs.
  • Posters For Reminders At All Terminals And In Coach

    To help customers and team members remember best practices, informative posters and visuals will be posted at all terminals and on the interior of each coach.

F.A.Q’s

The Martz Group, as a provider of essential transportation services in the transit industry, is considered a life sustaining business which is currently allowed to operate under Governor Wolf’s order. We voluntarily paused our service to help with the initial surge of cases expected in hospitals. We have taken this time to put in additional safety measures to safely resume operations.

Each coach goes through a thorough deep clean every night. In addition to our daily deep clean, each coach is being fogged and sanitized in-between every run after passengers exit.

Yes. We are following and incorporating the CDC guidelines for our service along with various other social distancing measures of our own. Here is a link to the CDC guidelines.

After a voluntary pause to our service, we have implemented additional safety measures to properly accommodate our passengers. We offer an essential service to thousands of individuals in our communities and feel it is our duty to begin serving them again in a safe and responsible manner.

We will not be taking temperature checks of customers and will require masks to be worn.

Yes. We are requiring our drivers and customers to wear a PPE mask or proper face covering.

Yes. We will have limited seating capacity.